REFUND POLICY

Last Updated: September 29, 2026

At PerglotFit, we stand behind our products and want you to feel confident trying the PerglotFit system. This Refund Policy explains when refunds, replacements, and our 30-Day Money-Back Guarantee apply.

1. 30-DAY MONEY-BACK GUARANTEE

Your first eligible PerglotFit order is protected by our 30-Day Money-Back Guarantee.

If PerglotFit is not the right fit for you, contact us within 30 days of your order date and we will issue a refund for your eligible first order.

For qualifying first orders, you do not need to return the products to us.

We ask that you give the products at least two weeks of consistent daily use before deciding. Creatine works by gradually increasing your muscles' creatine stores, so its effects should not be evaluated based on only a few days of use.

If you've given the system a fair try and you're still not satisfied, contact us at:

support@perglotfit.com

Please include your name, email address, order number, and a short description of your experience so we can locate and process your request.

2. ELIGIBLE ORDERS

The 30-Day Money-Back Guarantee applies to:

• Your first eligible PerglotFit order

• Your first billed Energy+ membership order

• An eligible first-time one-time purchase

• Refund requests submitted within 30 days of the original order date

The guarantee is intended to give new customers an opportunity to try PerglotFit with confidence.

3. ORDERS NOT COVERED BY THE MONEY-BACK GUARANTEE

Unless required otherwise by applicable law, the 30-Day Money-Back Guarantee does not apply to:

• Second or subsequent membership orders or renewals

• Repeat purchases by an existing customer

• Multi-box or multi-pack purchases

• Couples Bundle orders

• Member gifts or complimentary promotional items

• Gift cards

• Products obtained through unauthorized sellers

• Orders for which a refund has already been issued

• Requests submitted more than 30 days after the applicable order date

The guarantee is limited to one eligible first-order refund per customer or household.

4. MEMBERSHIP CANCELLATIONS

Cancelling a PerglotFit membership and requesting a refund are separate processes.

You may cancel your membership at any time without a cancellation fee.

To prevent your next monthly order from being processed, your cancellation request must be received at least 5 days before your next scheduled order date.

If an order has already entered processing or has shipped before your cancellation is received, cancelling your membership does not automatically refund that order.

Your cancellation will prevent subsequent membership orders according to our Purchase & Cancellation Policy.

5. DAMAGED, DEFECTIVE, OR INCORRECT PRODUCTS

Please inspect your order when it arrives.

If your order arrives damaged, defective, incomplete, or you receive the wrong product, contact us as soon as reasonably possible at support@perglotfit.com.

Please include:

• Your order number

• A description of the problem

• Photographs of the product and packaging when reasonably necessary to document the issue

If we confirm an error or qualifying product issue, we may provide a replacement, refund, or another appropriate resolution.

These claims are handled separately from our 30-Day Money-Back Guarantee.

6. SHIPPING ISSUES

If your tracking information shows that your package was lost in transit or your shipment otherwise fails to arrive, please contact us so we can investigate with the carrier.

Packages marked as delivered may require additional investigation before a replacement or refund can be issued.

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order cannot be delivered because an incorrect or incomplete address was provided, additional shipping charges or other restrictions may apply before the order can be resent.

Nothing in this section limits rights that cannot legally be waived.

7. RETURNS

Eligible claims under our 30-Day Money-Back Guarantee do not require a product return.

Please do not mail products back to PerglotFit unless our support team specifically instructs you to do so.

Sending a product back without authorization does not automatically qualify the order for a refund.

8. REFUND PROCESSING

Once a refund is approved, it will generally be issued to the original payment method used for the purchase.

Although we may initiate an approved refund promptly, your bank, card issuer, or payment provider may require additional time to post the credit to your account.

PerglotFit does not control financial institutions' processing times.

Original shipping charges and other non-refundable charges may not be included in a discretionary Money-Back Guarantee refund unless otherwise stated or required by law.

9. PROMOTIONS, DISCOUNTS & MEMBER GIFTS

If an eligible order was purchased using a discount, the refund will generally be based on the amount actually paid, rather than the product's regular retail price.

Promotional items and Member Gifts have no cash redemption value unless otherwise required by law.

If a refund involves an order associated with a promotional offer, PerglotFit may adjust the refund to reflect the terms of that promotion where permitted by law.

10. ABUSE OF THE REFUND POLICY

Our Money-Back Guarantee is designed to allow customers to genuinely try PerglotFit without unnecessary risk.

PerglotFit reserves the right, to the extent permitted by law, to deny claims involving suspected fraud, duplicate refund requests, manipulation of promotions, multiple accounts created to obtain repeated first-order guarantees, or other abuse of this policy.

This provision will not be used to restrict legitimate consumer rights.

11. CONSUMER RIGHTS

This Refund Policy and our Money-Back Guarantee are in addition to any rights you may have under applicable consumer protection laws.

Nothing in this policy is intended to exclude, restrict, or waive rights that cannot legally be excluded, restricted, or waived.

12. CONTACT US

For refunds, damaged products, incorrect orders, or questions about this policy, contact:

PerglotFit
Email: support@perglotfit.com
Website: www.perglotfit.com

Please include your order number whenever possible so we can assist you more quickly.